Frans Reichardt encourages companies, brands, teams and professionals to embrace and grow a listening mindset as a critical foundation for success. He inspires and motivates his audience to become better listeners in order to improve their performance and work towards long-term sustainable relationships and growth.
Frans has worked in marketing and customer experience for over 35 years. In recent years, he studied the power of listening and became a global, sought-after speaker, who has spoken over a 1,000 times worldwide.
Author of 7 books on business, marketing and customers, Frans has trained and inspired professionals with his ‘Customer Journey Mapping’ and ‘Stop Selling, Start Listening’ keynotes and trainings.